**Terms and Conditions**

**Effective Date: [24-05-2024]**

**1. Introduction**
Welcome to WhitePaper Medical Services Pvt. Ltd. ("we", "us", "our"). By accessing or using our services, including online and offline medical consultations and counseling, you agree to comply with and be bound by these terms and conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

**2. Acceptance of Terms**
By using our services, you confirm that you have read, understood, and agree to be bound by these Terms. These Terms apply to all users of our services, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

**3. Changes to Terms**
We reserve the right to update, change, or replace any part of these Terms at any time. We will notify you of any changes by updating the date at the top of this document and, where appropriate, providing you with additional notice. It is your responsibility to check this page periodically for changes. Your continued use of or access to our services following the posting of any changes constitutes acceptance of those changes.

**4. Services Provided**
WhitePaper Medical Services Pvt. Ltd. is an online platform which provides doctor to patient consultation, medical counseling, home care, medical advisory, and other telemedicine services. Our services are intended to support, not replace, the relationship that exists between a patient and their existing healthcare provider. We are compliant with the latest telemedicine practice guidelines as mentioned in the March 2020 circular, which itself include the appendix 5 of the Indian medical council professional conduct, etiquette, and ethics regulation, 2002.

**5. User Responsibilities**
By using our services, you agree to:
- Provide accurate, current, and complete information about yourself as prompted by our registration forms.
- Maintain the security of your account and password.
- Accept responsibility for all activities that occur under your account.
- Notify us immediately of any unauthorized use of your account or any other breach of security.
- Use our services only for lawful purposes and in accordance with these Terms.

**6. Privacy Policy**
Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding your personal data. Our Privacy Policy is available at [here].

**7. Intellectual Property**
All content included in our services, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of WhitePaper Medical Services Pvt. Ltd. or its content suppliers and protected by Indian and international copyright laws. You are granted a limited license to access and make personal use of our services, but not to download or modify any portion of it, except with express written consent from us.

**8. Disclaimers and Limitation of Liability**
Our services are provided on an "as is" and "as available" basis. We do not guarantee that our services will be uninterrupted, timely, secure, or error-free. To the fullest extent permissible by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. In no event shall WhitePaper Medical Services Pvt. Ltd. or its directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or the inability to use our services.

**9. Governing Law**
These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of India. Any legal action or proceeding related to your access to or use of our services shall be instituted in a state or federal court in India.

**10. Contact Information**
If you have any questions about these Terms, please contact us at:
- Email: [info@whitepapermedical.com]
- Address: [Shivshankar path, mithanpura, ward 36, block mushahari, Muzaffarpur, Bihar, 842002.]
Website link- https://whitepapermedical.com/
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